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| Technology for the Future DCA boasts modern computer networks, telephone systems, as well as collection and tracing software designed and developed specifically for collectors and skip tracers. Our advanced technology allows us to better meet your individual needs and respond to your requests with quick, workable solutions. SecurityAt DCA, we use state-of-the-art technologies and maintain current security standards to ensure that your client information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are also appropriate to the sensitivity level of your information. Highly qualified collectors complement our superior technology and security. |
Privacy Act Policy And Procedures
At DCA, safeguarding the confidentiality and personal information of your clients is fundamental to the way we do business. It is our policy to ensure that all collection and tracing acitivity be handled in an effective, courteous and professional manner. Our employees are well informed about the importance of privacy and are required to sign a statement of their understanding. They are also expected to work within the principles of ethical behaviour as set out in our Guidelines and follow all applicable laws and regulations. To reinforce this understanding and commitment to client privacy and confidentiality, our employees also receive regular updates about our privacy policy, principles, and standards. Unauthorized access to and/or disclosure of client information is strictly prohibited and will result in strict disciplinary measures. |
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