What do your customers want from the experience you provide?
CX is a vital part of any business, but it’s important to know what the customer wants out of the experience before you strengthen it. Here are some important factors to consider.
One way your customers can clear debt: Consumer proposals
What is a consumer proposal? In our latest blog, we discuss some details about the consumer proposal, including how it works as well as the advantages and disadvantages for all parties concerned.
The traits of a great collection agency
There are several traits that could equal the right collection agency for your business needs. Here’s a look at what to watch for.
Consumer proposals and what they can do to solve debt issues
Consumer proposals can be an alternative to bankruptcy where the partnership between businesses and customers is preserved and even strengthened. Find out more about how they may be beneficial to you.
Crafting the debt collection policy that your business needs to succeed
Debt collection practices are only as strong as the policies behind them. Is your business protected?
How Gen Z views debt
Reaching younger audiences requires a great mobile experience and having timely online service. Here’s a take on how Gen Z looks at consumerism and debt.
What you need to know about Gen Z and debt
Reaching younger audiences requires a great mobile experience and having timely online service. Here’s a take on how Gen Z looks at consumerism and debt.
Do you have a quality AR collection policy in place?
Do you have a quality plan for managing your accounts receivable? Collecting the money that’s owed to you is vital to the success of your business. Here the basics:
A critical first step in debt collection
Do you need to send a letter to a customer asking for payment of an outstanding bill? It’s a necessary step in the debt collection process. Here’s what needs to be in that letter, and what a business should do if payment isn’t received.