[{"id":716,"date":"2022-09-19T19:55:06","date_gmt":"2022-09-19T19:55:06","guid":{"rendered":"https:\/\/www.debtcontrolagency.com\/how-partnering-with-us-can-help-you-save-costs\/"},"modified":"2022-09-28T22:55:22","modified_gmt":"2022-09-28T22:55:22","slug":"how-partnering-with-us-can-help-you-save-costs","status":"publish","type":"post","link":"https:\/\/www.debtcontrolagency.com\/fr\/how-partnering-with-us-can-help-you-save-costs\/","title":{"rendered":"How partnering with us can help you save costs"},"content":{"rendered":"

\"CallAs the economy continues to fluctuate, it becomes important to think about cost-savings measures in every area. It can be a difference-maker for some companies looking to continue making progress or those needing an extra boost.<\/p>\n

This is where we can help you out. DCA offers several factors that can help with cost savings. Some of them are more obvious or easier to measure than others, but either way, we can show you the way to greater savings.<\/p>\n

\u2028A one-stop shop for debt collecting needs\u2028\u2028<\/strong><\/p>\n

The first thing to point out is a pretty simple one: we take care of all of your needs for debt collection. This way, you can focus on strategy and take care of the most pressing business concerns while we focus on working with your customers to close their debts.<\/p>\n

Our staff is very experienced in collecting debt. We use time-honored techniques as well as the latest technology to start clearing those debts, all with you at the forefront letting us know what your specific business goals are through regular feedback and checks on progress.<\/p>\n

Taking all of the pain points away<\/strong><\/p>\n

Let\u2019s provide you with a list of the varied ways that we can save you the time and money that you\u2019d usually have to spend on debt collection.<\/p>\n

Updating technology<\/strong>
\n<\/strong>You no longer have to spend the money, sometimes as a capital expense, to upgrade this aspect of your business, as we\u2019ll take care of all of that. We also watch for the latest technological developments.<\/p>\n

\u2028\u2028Updating requirements\u2028<\/strong>
\nWe can take care of the laborious process of updating new contract requirements for your customers as they make arrangements with us to end their debt with you.<\/p>\n

Savings on varied costs\u2028<\/strong>
\nThere are lots of areas where working with us can help with costs you may incur. You don\u2019t have to worry about the overhead for buildings or utility use by your own staff. You\u2019ll also save on paying benefits for new employees.<\/p>\n

\u2028\u2028No need for training or hiring<\/strong>
\nYou also won\u2019t have to spend the funds necessary for staffing, rehiring or training. Not only that, but our staff works closely with you and is available 24\/7 to answer any questions or concerns<\/p>\n

How we stay on task<\/strong>
\nAs part of our commitment to you, we also spend our own resources to improve what we do for your business. We constantly improve the way we work to best support our clients.<\/p>\n

DCA\u2019s agents are measured with specific KPIs and other data to make sure our debt collection techniques are effective. We are also tracking every interaction throughout the process to truly see the steps. Lastly, we monitor everything to not only look at the results but also look at ways to improve the experience.<\/p>\n

We also try to decrease the average handling time with customers so we can reach more of our customers more often. We also automate authentication for a more seamless, customer-focused experience.<\/p>\n

Find out more about what we have to offer by going to our website: http:\/\/debtcontrolagency.social5.net <\/p>","protected":false},"excerpt":{"rendered":"

From HR-based expenses to keeping up with the technology Joneses, we can handle crucial aspects of your debt collection business while you work more on strategy. \u2028<\/p>","protected":false},"author":5,"featured_media":747,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"\nHow partnering with us can help you save costs - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/how-partnering-with-us-can-help-you-save-costs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How partnering with us can help you save costs - 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No one customer is the same as another \u2014 although some techniques are time-honored and effective.<\/p>\n<p>One of those is collecting on early-stage delinquency. At DCA, we try and use techniques that bring closure to the debt as quickly as we possibly can.<\/p>\n<p>Catching this early can not only collect your money faster, but it can also possibly save a great customer relationship.<\/p>\n<p><strong> \u2028\u2028Why prioritize early recovery?<\/strong><\/p>\n<p>It used to be that most debt recovery was focused on longer-term debt that was overdue, more like 30 days or 60 days instead of one day to a week past due. It\u2019s clear, though, that focusing on early intervention is more effective in the long run.<\/p>\n<p>You\u2019ll not only recover more of the money that is owed to you, but it will also happen with more efficiency if it takes place within a week of being past due. It\u2019s also a way to stem the tide of bad debt that you may have to deal with at some point.<\/p>\n<p>While you may need to consider and develop an early collection plan, it\u2019s also important to start at the very beginning. By looking at the credit history of customers and using strong evaluation techniques before making a sale, you can identify a more high-risk customer and decide if that person is right for the practices of your own business.<\/p>\n<p>And we can\u2019t stress this enough: communication early on with customers in debt is actually a plus for them. It\u2019s not unreasonable to say that customers in general appreciate it when a business contacts them first to give reminders or to try to offer solutions to debt recovery.<\/p>\n<p>You also need to extend this communication to after the debt is settled, just to ensure that you understand their situation and were able to remedy things in favor of everyone involved.<\/p>\n<p><strong>Your partner for debt collection \u2028\u2028<\/strong><\/p>\n<p>At the Debt Control Agency, we not only can work with you on whatever receivable management program you need. We also can customize the solution for you, making sure that effective debt collection fits exactly where you are in your own business strategy and planning.<\/p>\n<p>Besides early-stage delinquency, we also have other options that may be a better fit depending on the customer. They include first-party recovery, aged debt and third-party collection.<\/p>\n<p>Depending on the need, we can take care of the details while always protecting your customers\u2019 data with the best cybersecurity available. To find out more about what we can offer you, go to <a href=\"\/fr\/debtcontrolagency.com\/?utm_source=s5_mobile_site&utm_medium=mobile&utm_campaign=s5_90505\" target=\"_blank\" rel=\"noopener\">our website<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Techniques to collect debt as early as possible can benefit the future of your business, as well as help keep a great customer relationship going. It’s a switch from years’ past, but early recovery makes sense today.<\/p>","protected":false},"author":5,"featured_media":724,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-701","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Collecting debt in its earliest stages - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/collecting-debt-in-its-earliest-stages\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collecting debt in its earliest stages - DCA - Debt Control Agency\" \/>\n<meta property=\"og:description\" content=\"Techniques to collect debt as early as possible can benefit the future of your business, as well as help keep a great customer relationship going. 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It can be something that happens early on in the journey, or it could take years. This varied timeframe requires a varied approach.<\/p>\n<p>It\u2019s important to consider different types of techniques to collect, taking into account the nature of the customer’s situation and your relationship with them. At DCA, we have robust first-party and third-party collection approaches, making interactions both direct and effective. Here\u2019s a look at what each could mean for your business.<\/p>\n<p><strong>First-party recovery programs<\/strong><\/p>\n<p>With first-party programs, your own accounts department can work with a company such as DCA to collect and manage debtors. It\u2019s especially a good idea if you want to have a specific tone with clients, or if you have a particularly loyal customer base.<\/p>\n<p>Often using phone techniques, first-party recovery usually happens early on in the debt cycle. With this technique, it\u2019s also important to have a specified time limit on when the debt will be collected, so you can know if you need to move on to the next step.<\/p>\n<p><strong>\u2028\u2028Third-party collections \u2028\u2028<\/strong><\/p>\n<p>And often, that next step may be third-party collections. This is where a business decides that they have done all they can to collect on their own, and now need the services of an agency such as DCA.<\/p>\n<p>For many businesses, there are some advantages to going to the third-party route, depending on your debtor base. Debt recovery can improve with the extra resources. Other technology not available to a company can be used in the efforts to collect.<\/p>\n<p>And, you’re able to instead dedicate your own resources to operations or planning instead of debt collections. This becomes a solution that may not be as obvious at first glance but will yield dividends for your overall business over time.<\/p>\n<p><strong>Technology and techniques working hand-in-hand\u2028\u2028<\/strong><\/p>\n<p>While either first- or third-party collection may be needed for your business, it’s critical to work with experts who understand how they can be optimized for your precise needs. That\u2019s what we can do at DCA.<\/p>\n<p>Our programs increase efficiency as well as boost engagement for your debtors. We build our brand on privacy, security, confidentiality, integrity and \u2014 above all \u2014 responsiveness. We\u2019re focused on providing the most positive experience possible for your needs.<\/p>\n<p>Visit our website to learn more about how our debt-forward solutions can be an important part of your company\u2019s debt collection plan: http:\/\/debtcontrolagency.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Debt can be collected differently based on when it takes place, or when a company believes that experts from the outside are needed. We’re versed in both first-party and third-party collection techniques that get things done. <\/p>","protected":false},"author":5,"featured_media":655,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-654","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>When to use first-party or third-party collection techniques - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/when-to-use-first-party-or-third-party-collection-techniques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When to use first-party or third-party collection techniques - DCA - Debt Control Agency\" \/>\n<meta property=\"og:description\" content=\"Debt can be collected differently based on when it takes place, or when a company believes that experts from the outside are needed. 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There are certainly means out there to find someone on the internet, but it sometimes takes a more sophisticated tool to reach out again.<\/p>\n<p>One of the techniques that we use at DCA is dynamic tracer systems. By employing this mix of technique and sophisticated technology, we can find debtors and then speak with them to make payment arrangements.<\/p>\n<p><strong>A proven methodology<\/strong><\/p>\n<p>Using tracer systems means that you can find someone who has lost contact with your company. Several important steps are a part of the tracing process.<\/p>\n<p>The biggest step is to use databases that are available to a company such as DCA to find contact information about the debtor. By using a tracer program, we can find specific public records that can lead to contact information.<\/p>\n<p>Among the records available include address history, court records, credit reports, phone records, tax records and vehicular history, among many others. The right kind of software can filter and find just about anything \u2014 if there\u2019s a public record to be found.<\/p>\n<p>It\u2019s also important to locate the family and friends of a debtor, and a tracer program can do that step. Although there are rules to what information can be received from a family member or friend, it can be a key step in finding the person.<\/p>\n<p>Once located, the debtor is usually approached by a company such as ours to work on completing the process of clearing the debt. It\u2019s less about the judgment of whether they truly \u201cskipped out\u201d of the debt and more about offering a method for which they can pay and clear the debt from their record.<\/p>\n<p><strong>We work with you to clear debts<\/strong><\/p>\n<p>Whether we need to use tracer systems or there\u2019s another solution that makes more sense for your clients, we at DCA pride ourselves in providing top service and ensuring that you have a positive experience. Not only that, but we want the debtors to also feel respected and empathize with their situation.<\/p>\n<p>This is what gives us a competitive edge in the marketplace. We listen to the requirements and needs of every client and then work to deliver the best possible recovery solution.<\/p>\n<p>To find out more about what we can do for your business, visit our website: http:\/\/debtcontrolagency.social5.net <\/p>","protected":false},"excerpt":{"rendered":"<p>Our latest blog gives some details on how tracer techniques work, and how they can be effective if a company with experience uses them to get results.<\/p>","protected":false},"author":5,"featured_media":675,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Using tracing systems to collect debt - DCA - 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business teamwork puzzle pieces\" src=\"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/07\/s5_c090c61804f64b7cf9184f504dcc4a3d.jpg\" width=\"300\" height=\"183\" \/>Part of the work of a Canadian debt collection agency is to work with others who can make sure we are doing the task according to the laws that govern our land. This is something that we regularly do. We have five partners with whom we work to make sure our work with debtors is above board.<\/p>\n<p>These five groups are also an assurance to you, the clients with whom we work. By belonging to these groups and working with them to ensure compliance and best practices, Debt Control Agency can promise that our work is done the right way.<\/p>\n<p>Here\u2019s a look at each of these groups and what they do.<\/p>\n<p><strong>Credit Association of Greater Toronto<\/strong><br \/>\nThis group has been around for more than 80 years and provides a space where companies that deal with credit can share expertise and guidance on financial matters. They keep up with Canadian business trends and often conduct workshops on what is taking place in all aspects of the credit industry.<\/p>\n<p><strong>RMA Canada<\/strong><br \/>\nThe acronym stands for Receivables Management Association, and as that implies, this is a group that represents that industry. This organization also keeps track of what is going on in the financial world, including compliance and regulations that may change.<\/p>\n<p><strong>\u2028\u2028CSPN<br \/>\n<\/strong>This is another acronym that\u2019s a big deal in the world of Canadian finance. CSPN stands for Certification de Securite de Premier Niveau, and it is a first-level security award from ANSSI, which is the France-based security agency for information systems. In order to be CSPN certified, as DCA is, a business has to prove via testing that it is technologically secure and is adhering to strict privacy standards. ANSSI\u2019s evaluation center conducts the security breach tests itself in order to truly give its seal of approval.<\/p>\n<p><strong>ACA International<\/strong><br \/>\nAlthough they are based in the U.S., ACA is a trade group that does business in many other countries, including extensively in Canada. The American Collectors Association brings together many facets of the debt collection industry, including agencies, creditors, buyers, attorneys and other service providers. The code of conduct for the industry starts here, and it ensures that companies affiliated with it are compliant with the rules.<\/p>\n<p><strong>CSCA<\/strong><br \/>\nThere is a Canadian-only equivalent to the ACA as well. The Canadian Society of Collection Agencies used to be based only in Ontario, but it now includes all provinces. The CSCA provides support, guidance and education to its member agencies, and it also insists on high integrity and compliance.<\/p>\n<p><strong>Bringing you the best experience with debt collection<\/strong><\/p>\n<p>At <a href=\"https:\/\/www.debtcontrolagency.com\/fr\/about\/?utm_source=s5_mobile_site&utm_medium=mobile&utm_campaign=s5_90505\" target=\"_blank\" rel=\"noopener\">Debt Control Agency<\/a>, we pride ourselves on finding the best solution for you, making sure that effective debt collection fits exactly where you are in your business strategy and planning. We are flexible and always customize the solution for your needs.<\/p>\n<p>Among the options you have are first party recovery, early stage delinquency, aged debt and third party collection. Depending on what stage your customer base is at, we can take care of the details while always doing that work in a secure fashion that protects your data.<\/p>\n<p>Visit our website to learn more about <a href=\"https:\/\/www.debtcontrolagency.com\/fr\/services\/?utm_source=s5_mobile_site&utm_medium=mobile&utm_campaign=s5_90505\" target=\"_blank\" rel=\"noopener\">what DCA can do<\/a> for you and your business.<\/p>","protected":false},"excerpt":{"rendered":"<p>Through education, advice and compliance, our membership partners help us do our jobs the best that we can for our clients. This month’s blog goes into detail on what each does for us. <\/p>","protected":false},"author":5,"featured_media":629,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Backing up our commitment to you with memberships - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/backing-up-our-commitment-to-you-with-memberships\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Backing up our commitment to you with memberships - DCA - Debt Control Agency\" \/>\n<meta property=\"og:description\" content=\"Through education, advice and compliance, our membership partners help us do our jobs the best that we can for our clients. 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attractive brunette working in a call centre with her headset\" src=\"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/07\/s5_5bd0e66aa9b4b53de9212e6ec65bc3d9.jpg\" width=\"300\" height=\"199\" \/>It makes sense that debt collection would have a set of legal guidelines in place. With disputes a possibility and with the stressors that may occur from your clients as well as yourself, having a framework in place is important and needed.<\/p>\n<p>To that end, there are several major rules that the Canadian government has put in place which can help both sides resolve debt in a way that is advantageous for both parties. Knowing what these laws are can go a long way toward making sure debt is completely erased from the books for everyone involved.<\/p>\n<p><strong>The limits on collecting debt<\/strong><\/p>\n<p>One of the rules that needs the most clarification is the statute of limitations on debt collection, and it can be murky depending on where you do business in the country. In general, the government of Canada has rules that a debt cannot be pursued after six years. At the same time, the statute of limitations varies from each province. Here\u2019s a look at the latest from each area:<\/p>\n<p><strong>6 years:<\/strong> British Columbia, Manitoba, New Brunswick, Nunavut, Nova Scotia, Prince Edward Island, Yukon, Northwestern Territories.<br \/>\n<strong>\u2028\u20282 years:<\/strong> Alberta, Saskatchewan, Newfoundland and Labrador, Ontario<br \/>\n<strong>3 years:<\/strong> Quebec.<\/p>\n<p>There are even exceptions to these. In Nova Scotia and Alberta, the statute of limitations can be extended by the court, up to 10 years. There\u2019s also a law on the books in Ontario where if the debtor makes payments or acknowledges the debt before the two years are up, then the limitation is still in place at two years.<\/p>\n<p><strong>The crucial laws involving contact and lawsuits<\/strong><\/p>\n<p>There are also no grey areas when it comes to contacting a business or collector during or after the statute. Before is where you have the most leverage, as it\u2019s legal for businesses to take debtors to court as long as the statutes of limitation are still in effect. This is why it\u2019s best for consumers to work with you to agree to pay the debt within a certain time frame.<\/p>\n<p>Where it changes is when the debt is after the statute. Depending on the province, a company is not able to take a debtor to court in order to court, and there can be limits to contact from the company\u2019s standpoint. It\u2019s still legal for you to collect payment and to contact them, but it\u2019s more difficult to close that debt without the power to litigate. Regardless of where you are in Canada, be sure to do your research regarding collection laws in your area to better understand the legality of your collection practices.<\/p>","protected":false},"excerpt":{"rendered":"<p>While for most provinces it’s six years, the statute of limitations is short for collecting debt for certain areas of Canada. Read more about the topic in this blog<\/p>","protected":false},"author":5,"featured_media":608,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Navigating statutes of limitations with Canadian debt - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/navigating-statutes-of-limitations-with-canadian-debt\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Navigating statutes of limitations with Canadian debt - DCA - Debt Control Agency\" \/>\n<meta property=\"og:description\" content=\"While for most provinces it's six years, the statute of limitations is short for collecting debt for certain areas of Canada. 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One of the ways that you can help with that debt collection is to hire an agency that has expertise in getting results.<\/p>\n<p>When considering working with a company such as DCA, there are several ways we can add value. Here’s a look at how we can help you with debt collection:<\/p>\n<p><strong>You can receive payment faster<br \/>\n<\/strong><br \/>\nOur agents use techniques and technology to help you recover funds at a faster rate than you could on your own. There\u2019s also a perception among consumers that a collection agency brings a sense of urgency to collections that you may not receive on your own. The idea that the matter needs to be reconciled \u2014 and fast \u2014 can be a great motivator.<\/p>\n<p><strong>You can reduce business costs<\/strong><\/p>\n<p>By having experts such as those at DCA on your side, you can realize more savings in certain areas. Costs for utilities, building space, staffing salaries and other elements of doing business can be eliminated or at least curbed with the right support team in place.<\/p>\n<p>By removing this one aspect of your business, you can instead concentrate your profits and budgeting on growth and other aspects of your business that are just as crucial as recovering debt.<\/p>\n<p><strong>You get some expert advice \u2014 and results<\/strong><\/p>\n<p><strong><\/strong>Time-proven techniques are the hallmark of what a business like DCA uses for debt recovery. By understanding Canadian legalities and using technology that has made collections easier to pursue, an agency like DCA can bring that expertise to your own needs as a business.<\/p>\n<p>We employ methods such as tracer programs to help find customers who’ve fallen out of touch. We also have expertise in how to speak to customers in varied situations, a non-technological skill the best collection companies possess.<\/p>\n<p><strong>Your one-stop business partner for debt collection<\/strong><\/p>\n<p>At the Debt Control Agency, we can also customize the solution for you, making sure that effective debt collection fits exactly where you are in your own business strategy and planning.<\/p>\n<p>Among the options you have are first-party recovery, early-stage delinquency, aged debt and third-party collection. Depending on the need, we can take care of the details while always doing that work with security in mind to protect your data.<\/p>\n<p>To find out more about what we can offer you, visit our website at <a href=\"https:\/\/www.debtcontrolagency.com\/fr\/?utm_source=s5_mobile_site&utm_medium=mobile&utm_campaign=s5_90505\" target=\"_blank\" rel=\"noopener\">debtcontrolagency.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>From knowing the legal nuances to streamlining costs on your behalf, an agency can be a trusted partner with expertise in debt collection. <\/p>","protected":false},"author":5,"featured_media":576,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-573","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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This is a common problem that many entrepreneurs face, and it can feel overwhelming when you sit back and look at the nuances of every part of your business. Incorporating a bespoke service for your client account management and debt collection can be a powerful way to save big this upcoming year. In this article, we examine the additional ways that you can save and benefit by streamlining your collections processes today.<\/p>\n<p>One of the benefits of allowing a professional collections service to assist with your process is the hundreds or thousands of dollars that you could be saving in all aspects of your business (not just client account recuperation). Here’s a list of just a few ways that you can start saving today:<\/p>\n<ul>\n<li>No expensive technological upgrades<\/li>\n<li>No paying for additional in-house employees, employee benefits, employee tech, or other affiliated employee costs<\/li>\n<li>No paying for additional lease costs for spaces, cubicles, or land to facilitate a collections team on-location<\/li>\n<li>No staffing, rehiring, or training costs after onboarding<\/li>\n<li>No cost for technological failure or an IT team to help resolve employee complaints<\/li>\n<li>No money spent on expensive automation systems<\/li>\n<\/ul>\n<p>Cost savings aren’t the only benefit that you can enjoy when it comes to streamlining your business process. Your clients will enjoy additional benefits of a customer experience that is tailored to their needs and is designed to help recover accounts with methods that are proven to be effective. Your clients can expect text and email outreach, competent account liaisons to assist them with inquiries, and extended service hours with trained collections representatives on the line to help them. The benefits here can’t be overstated. When you have a team that your clients can trust that is communicative, transparent, and driven by a desire to assist, your clients will be more inclined to work with them directly when it comes to recovering the account.<\/p>\n<p>Our one-call resolution system is something that sets us apart and helps us to meet our goal of ultimate customer satisfaction with every call. We have representatives fluent in a variety of languages to ensure a better collections experience for everyone involved.<\/p>\n<p>Are you ready to start today? DCA is here to help. Visit our <a href=\"https:\/\/www.debtcontrolagency.com\/fr\/?utm_source=s5_mobile_site&utm_medium=mobile&utm_campaign=s5_90505\" target=\"_blank\" rel=\"noopener\">website<\/a> or give us a call at 416-482-0988 for more information.<\/p>","protected":false},"excerpt":{"rendered":"<p>Can revising your debt collection process really save your business money? Absolutely and it can also help you recover more client accounts.<\/p>","protected":false},"author":5,"featured_media":551,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-550","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Streamline your debt collection process - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/streamline-your-debt-collection-process\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Streamline your debt collection process - DCA - Debt Control Agency\" \/>\n<meta property=\"og:description\" content=\"Can revising your debt collection process really save your business money? 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It\u2019s a virtual world and with that becomes a renewed need for heightened privacy and security.<\/p>\n<p>Here are two distinct brand protection programs that Debt Control Agency uses to ensure we are in compliance with privacy and security measures in our industry. It\u2019s a safety net that can be a valuable asset for you to have \u2014 and the great news is you don\u2019t have to worry about handling this aspect of your business itself.<\/p>\n<p>Here\u2019s a look at two different organizations we work with when it comes to privacy and security, with details from each of their governing bodies to help explain what they measure and why they’re important for a debt collection business to participate.<\/p>\n<p><strong>Safety net No. 1: PCI DSS Compliance\u2028<\/strong><br \/>\nThe acronym above stands for Payment Card Industry Data Security Standard. As such, the PCI Security Standards Council can ensure that a company is compliant with credit card information privacy. Storage, processing and transmission of customer information via credit card companies are what they are most concerned with.<\/p>\n<p>Among the standards they require are to ensure data is encrypted, firewalls are used, data and physical access to data are restricted, and software is always updated. That\u2019s just a handful of the requirements for this stringent but effective certification.<\/p>\n<p><strong>Safety net No 2: SOC 2 Compliance (Type 1)<\/strong><br \/>\nThis is another standard that speaks to managing customers’ unique identifying data. The SOC, or security operations center, compliance stamp of approval is given by an international group of CPAs.<\/p>\n<p>To be SOC 2 compliant, you need to show that your security, availability, confidentiality, privacy and processing integrity are strong. For DCA, we’re compliant in Type 1, which means that our system design is compliant with these five requirements. To be a Type 2 SOC, operational efficiency is measured.<\/p>\n<p><strong>Safety and security are important to us \u2028<\/strong><br \/>\nWith these two types of compliance, DCA can provide the most secure and trusted methods for collecting debt from your customers. By ensuring a high level of security, we can bring peace of mind to you while still fully protecting the data rights of your clients and partners.<\/p>\n<p>It\u2019s just one aspect of what we can provide businesses. From customer care programs to the use of the latest technology, we are a full-service company for your debt collection needs. Find out more at http:\/\/debtcontrolagency.com.<\/p>","protected":false},"excerpt":{"rendered":"<p>From the handling and transmission of customer data to the use of secure systems for that work, there are organizations out there that help us provide you peace of mind with cybersecurity.<\/p>","protected":false},"author":5,"featured_media":506,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-505","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Providing the utmost in privacy and security for debt collection - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/providing-the-utmost-in-privacy-and-security-for-debt-collection\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Providing the utmost in privacy and security for debt collection - 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If you’re like most Canadians, it’s a lot! Text messaging has undoubtedly become the primary way most people worldwide communicate each day. Studies show that as much as 90% of the Canadian population sends and receives text messages daily. <span style=\"font-weight: 300\">Because it’s such a highly utilized and preferred method of communication, it has become an extremely important tool in our debt recovery process. At Debt Control Agency, we utilize texts, also known as SMS (Short Message Service), to help improve our clients’ recovery rates. It’s one of many tools we use to achieve the best results possible for our clients.<\/span><\/p>\n<p>The marketing company Dx3 Canada and other groups have compiled some interesting statistics about SMS. Consider:<\/p>\n<ul>\n<li>75% percent of people in Canada would give permission to a company they trust to send texts about their business.<\/li>\n<li>There are more than 30 million people using mobile phones in Canada, one of the highest rates worldwide.<\/li>\n<li>86% of Canadian households have at least one smartphone.<\/li>\n<\/ul>\n<p>At DCA, we use texts to inform and reinforce debt payment instructions, issue reminders and late-payment notices, promotions renewals and conduct surveys. As a company, we know what works and what doesn’t and we craft and send text messages that get results.<\/p>\n<p>If done right, SMS provides a direct line of communication with debtors and a way to send messages that are read within minutes and is a good addition to other communication methods, such as a phone call. It’s easier to ignore a phone call. And if a call goes to voicemail, it may not be listened to for hours or days. In an ideal world, automated text reminders are used early in the accounts receivable process, starting even before a bill is due, but they are often useful and effective at any stage in the debt recovery process.<\/p>\n<p>Text messages are just one part of our one-stop delinquent account solution approach that’s customized to help your business accomplish its unique goals and improve its financial results. We carefully craft our SMS messages and make sure they are compliant with all rules and regulations. Compiance, privacy and security are top-of-mind at DCA.<\/p>\n<p>At Debt Control Agency, we offer a wide variety of effective collection solutions tailored to your unique needs. We offer first-party recovery programs, early-stage delinquency, third-party collection programs, aged debt programs, legal services, purchase of receivables, tracing solutions and other debt recovery solutions for companies of all sizes. We’re your delinquent account solution and can collect when others can’t. Our team is highly skilled and multilingual and has industry-leading technology tools at their disposal to work effectively on behalf of our clients. Expect better with us!. Learn more about all of the ways we can help your business on <a style=\"font-weight: 300\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/services\/?utm_source=s5_mobile_site&utm_medium=mobile&utm_campaign=s5_90505\" target=\"_blank\" rel=\"noopener\">our website<\/a><span style=\"font-weight: 300\">.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Did you know that 90% of the Canadian population sends and receives text messages daily? That’s why SMS — short for Short Message Service — is part of our debt recovery toolbox. It’s one of many tools that help us collect when others can’t.<\/p>","protected":false},"author":5,"featured_media":485,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>An increasingly important tool in the debt recovery process - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/an-increasingly-important-tool-in-the-debt-recovery-process\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"An increasingly important tool in the debt recovery process - DCA - Debt Control Agency\" \/>\n<meta property=\"og:description\" content=\"Did you know that 90% of the Canadian population sends and receives text messages daily? 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