{"id":481,"date":"2022-04-25T20:10:19","date_gmt":"2022-04-25T20:10:19","guid":{"rendered":"https:\/\/www.debtcontrolagency.com\/balancing-efficiency-with-customer-care\/"},"modified":"2022-04-25T20:10:20","modified_gmt":"2022-04-25T20:10:20","slug":"balancing-efficiency-with-customer-care","status":"publish","type":"post","link":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/","title":{"rendered":"Balancing efficiency with customer care"},"content":{"rendered":"<p>As debts increase with most Canadians, it\u2019s important to remember that any efforts for recovery need to show sensitivity to the customer\u2019s situation. It\u2019s a great opportunity to engage with customers and offer solutions that are fair as well as effective. Using efficient means for collection will not only reduce credit risk but will also keep costs low and maximize the amount collected.<\/p>","protected":false},"excerpt":{"rendered":"<p>As debts increase with most Canadians, it\u2019s important to remember that any efforts for recovery need to show sensitivity to the customer\u2019s situation. It\u2019s a great opportunity to engage with customers and offer solutions that are fair as well as effective. Using efficient means for collection will not only reduce credit risk but will also [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":482,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-481","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Balancing efficiency with customer care - DCA - Debt Control Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Balancing efficiency with customer care - DCA - Debt Control Agency\" \/>\n<meta property=\"og:description\" content=\"As debts increase with most Canadians, it\u2019s important to remember that any efforts for recovery need to show sensitivity to the customer\u2019s situation. It\u2019s a great opportunity to engage with customers and offer solutions that are fair as well as effective. Using efficient means for collection will not only reduce credit risk but will also [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/\" \/>\n<meta property=\"og:site_name\" content=\"DCA - Debt Control Agency\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-25T20:10:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-25T20:10:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/04\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"848\" \/>\n\t<meta property=\"og:image:height\" content=\"565\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mohsen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mohsen\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/\"},\"author\":{\"name\":\"Mohsen\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#\\\/schema\\\/person\\\/2a2484cc6d76c5af5a7d924ac17f9533\"},\"headline\":\"Balancing efficiency with customer care\",\"datePublished\":\"2022-04-25T20:10:19+00:00\",\"dateModified\":\"2022-04-25T20:10:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/\"},\"wordCount\":71,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/\",\"url\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/\",\"name\":\"Balancing efficiency with customer care - DCA - Debt Control Agency\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg\",\"datePublished\":\"2022-04-25T20:10:19+00:00\",\"dateModified\":\"2022-04-25T20:10:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg\",\"contentUrl\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg\",\"width\":848,\"height\":565},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/balancing-efficiency-with-customer-care\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Balancing efficiency with customer care\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#website\",\"url\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/\",\"name\":\"DCA - Debt Control Agency\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#organization\",\"name\":\"DCA - Debt Control Agency\",\"url\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/cropped-DCA-FullLockup-RGB-Red-ENG.png\",\"contentUrl\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/cropped-DCA-FullLockup-RGB-Red-ENG.png\",\"width\":2753,\"height\":787,\"caption\":\"DCA - Debt Control Agency\"},\"image\":{\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/#\\\/schema\\\/person\\\/2a2484cc6d76c5af5a7d924ac17f9533\",\"name\":\"Mohsen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8f2c69a83bfee27988d627ba24732a9f7213d75e8c89cd3cad3c592e5e24c221?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8f2c69a83bfee27988d627ba24732a9f7213d75e8c89cd3cad3c592e5e24c221?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8f2c69a83bfee27988d627ba24732a9f7213d75e8c89cd3cad3c592e5e24c221?s=96&d=mm&r=g\",\"caption\":\"Mohsen\"},\"url\":\"https:\\\/\\\/www.debtcontrolagency.com\\\/fr\\\/author\\\/mohsen\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Balancing efficiency with customer care - DCA - Debt Control Agency","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/","og_locale":"fr_CA","og_type":"article","og_title":"Balancing efficiency with customer care - DCA - Debt Control Agency","og_description":"As debts increase with most Canadians, it\u2019s important to remember that any efforts for recovery need to show sensitivity to the customer\u2019s situation. It\u2019s a great opportunity to engage with customers and offer solutions that are fair as well as effective. Using efficient means for collection will not only reduce credit risk but will also [&hellip;]","og_url":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/","og_site_name":"DCA - Debt Control Agency","article_published_time":"2022-04-25T20:10:19+00:00","article_modified_time":"2022-04-25T20:10:20+00:00","og_image":[{"width":848,"height":565,"url":"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/04\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg","type":"image\/jpeg"}],"author":"Mohsen","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Mohsen"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#article","isPartOf":{"@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/"},"author":{"name":"Mohsen","@id":"https:\/\/www.debtcontrolagency.com\/#\/schema\/person\/2a2484cc6d76c5af5a7d924ac17f9533"},"headline":"Balancing efficiency with customer care","datePublished":"2022-04-25T20:10:19+00:00","dateModified":"2022-04-25T20:10:20+00:00","mainEntityOfPage":{"@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/"},"wordCount":71,"commentCount":0,"publisher":{"@id":"https:\/\/www.debtcontrolagency.com\/#organization"},"image":{"@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#primaryimage"},"thumbnailUrl":"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/04\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg","articleSection":["Uncategorized"],"inLanguage":"fr-CA","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/","url":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/","name":"Balancing efficiency with customer care - DCA - Debt Control Agency","isPartOf":{"@id":"https:\/\/www.debtcontrolagency.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#primaryimage"},"image":{"@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#primaryimage"},"thumbnailUrl":"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/04\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg","datePublished":"2022-04-25T20:10:19+00:00","dateModified":"2022-04-25T20:10:20+00:00","breadcrumb":{"@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#primaryimage","url":"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/04\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg","contentUrl":"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2022\/04\/s5_28901d348c1afb49ca0a570341bfeb1e.jpg","width":848,"height":565},{"@type":"BreadcrumbList","@id":"https:\/\/www.debtcontrolagency.com\/fr\/balancing-efficiency-with-customer-care\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.debtcontrolagency.com\/"},{"@type":"ListItem","position":2,"name":"Balancing efficiency with customer care"}]},{"@type":"WebSite","@id":"https:\/\/www.debtcontrolagency.com\/#website","url":"https:\/\/www.debtcontrolagency.com\/","name":"DCA - Debt Control Agency","description":"","publisher":{"@id":"https:\/\/www.debtcontrolagency.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.debtcontrolagency.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/www.debtcontrolagency.com\/#organization","name":"DCA - Debt Control Agency","url":"https:\/\/www.debtcontrolagency.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/www.debtcontrolagency.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2021\/04\/cropped-DCA-FullLockup-RGB-Red-ENG.png","contentUrl":"https:\/\/www.debtcontrolagency.com\/wp-content\/uploads\/2021\/04\/cropped-DCA-FullLockup-RGB-Red-ENG.png","width":2753,"height":787,"caption":"DCA - Debt Control Agency"},"image":{"@id":"https:\/\/www.debtcontrolagency.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.debtcontrolagency.com\/#\/schema\/person\/2a2484cc6d76c5af5a7d924ac17f9533","name":"Mohsen","image":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/secure.gravatar.com\/avatar\/8f2c69a83bfee27988d627ba24732a9f7213d75e8c89cd3cad3c592e5e24c221?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8f2c69a83bfee27988d627ba24732a9f7213d75e8c89cd3cad3c592e5e24c221?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8f2c69a83bfee27988d627ba24732a9f7213d75e8c89cd3cad3c592e5e24c221?s=96&d=mm&r=g","caption":"Mohsen"},"url":"https:\/\/www.debtcontrolagency.com\/fr\/author\/mohsen\/"}]}},"_links":{"self":[{"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/posts\/481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/comments?post=481"}],"version-history":[{"count":0,"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/posts\/481\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/media\/482"}],"wp:attachment":[{"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/media?parent=481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/categories?post=481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.debtcontrolagency.com\/fr\/wp-json\/wp\/v2\/tags?post=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}