DCA

Careers

Working at DCA

We’re looking for dedicated, energetic, and bright individuals who love creating value for clients on a regular basis.

A career path made for you

Your journey with DCA, a company on the cutting-edge of collections and customer care services, starts in a state-of-the-art working environment that is both on-site and remote. Whether you’re experienced or new to Operations, Administration, Client Services, Information Technology, Compliance, or HR, we offer a career path made for you. DCA offers diverse recruiting, hiring, and training procedures that are backed by strong leadership, and guides your career with continuous training and development.

What it takes

We are looking for individuals with proven and outstanding experience in debt collections, customer & client services, and sales. In addition to excellent organizational, negotiation, and communication skills, you’ll also need to enjoy thriving in a fast-paced environment.

What you'll do

DCA offers a diverse array of Operational and Administrative positions such as First and Third-party Collections, both inbound and outbound Sales and Customer Care Programs, Client Care Representatives, Internal Auditors, and Compliance Analysts.

Development programs

We are looking for management-oriented people who wish to take their skills to the next level. We have openings for individuals who are either looking to get into early management or senior managers that wish to take that next step. Our management courses extend to all positions within the contact centre industry.

Apply Today

If you're looking to take your career to the next level, be part of an amazing team, and contribute to a culture where hard work and dedication are rewarded.

Collection Agents (French or English) Toronto, Montreal, Kelowna, Canada

Bilingual Collection Agents (French & English) Toronto, Montreal, Kelowna, Canada

Bilingual Sales Agents (English & Spanish) Toronto, Canada

Administration (English or French) Customer Service, Accounting, Human Resources, IT, Quality Control Toronto, Montreal, Kelowna, Canada

Bilingual Administration (English & French) Customer Service, Accounting, Human Resources, IT, Quality Control Toronto, Montreal, Kelowna, Canada

Development Programs – Management Training (English or French) All contact center positions Toronto, Montreal, Kelowna, Canada

Bilingual Development programs-management training (English & French) All contact center positions Toronto, Montreal, Kelowna, Canada

Project Manager (Corporate) Toronto Canada

Business Development Representative (Sales) Toronto, Laval, Kelowna Canada

Business Analyst (Information Technology) Toronto Canada

Technical Support (Information Technology) Toronto, Laval, Kelowna Canada

Telecommunications Manager (Operations) Toronto Canada

Telecommunications and Support (Operations) Toronto Canada

Operations Manager – Contact Centre (Operations) Toronto, Laval, Kelowna Canada

Bilingual Operations Manager – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada

Bilingual Operations Manager – Contact Centre (English & Spanish) (Operations) Toronto Canada

Operations Supervisor – Contact Centre (Operations) Toronto, Laval, Kelowna Canada

Bilingual Operations Supervisor – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada

Bilingual Operations Supervisor – Contact Centre (English & Spanish) (Operations) Toronto Canada

Team Leader – Contact Centre (Operations) Toronto, Laval, Kelowna Canada

Bilingual Team Leader – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada

Bilingual Team Leader – Contact Centre (English & Spanish) (Operations) Toronto Canada

Trainer/Coach – Contact Centre (Operations) Toronto, Laval, Kelowna Canada

Trainer/Coach – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada

Trainer/Coach – Contact Centre (English & Spanish) (Operations) Toronto Canada

Training and Development Manager (Human Resources) Toronto Canada

Recruiter (Human Resources) Toronto Canada

Compliance Analyst (Compliance) Toronto Canada

Bilingual Compliance Analyst (English & French) (Compliance) Toronto, Laval, Kelowna Canada

Internal Auditor (Compliance) Toronto, Laval, Kelowna Canada

Bilingual Internal Auditor (English & French) (Compliance) Toronto, Laval, Kelowna Canada

Client Services Representatives (Client Services) Toronto Canada

Bilingual Client Services Representatives (English & French) (Client Services) Toronto Canada

Payroll Administrator (Accounting) Toronto Canada

Payroll Coordinator (Accounting) Toronto Canada

Posting Clerk (Accounting) Toronto Canada

Accounting Clerk (Accounting) Toronto Canada

Collection Agents (French or English) Toronto, Montreal, Kelowna, Canada

Bilingual Collection Agents (French & English) Toronto, Montreal, Kelowna, Canada

Bilingual Sales Agents (English & Spanish) Toronto, Canada

Administration (English or French) (Customer Service, Client Services, Accounting, Human Resources, IT, Quality Control) Toronto, Montreal, Kelowna, Canada

Bilingual Administration (English & French) (Customer Service, Client Services, Accounting, Human Resources, IT, Quality Control) Toronto, Montreal, Kelowna, Canada

Development programs – management training (English or French) (All contact center positions) Toronto, Montreal, Kelowna, Canada

Bilingual Development programs-management training (English & French) (All contact center positions) Toronto, Montreal, Kelowna, Canada

Apply today

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