DCA
We’re looking for dedicated, energetic, and bright individuals who love creating value for clients on a regular basis.
Your journey with DCA, a company on the cutting-edge of collections and customer care services, starts in a state-of-the-art working environment that is both on-site and remote. Whether you’re experienced or new to Operations, Administration, Client Services, Information Technology, Compliance, or HR, we offer a career path made for you. DCA offers diverse recruiting, hiring, and training procedures that are backed by strong leadership, and guides your career with continuous training and development.
We are looking for individuals with proven and outstanding experience in debt collections, customer & client services, and sales. In addition to excellent organizational, negotiation, and communication skills, you’ll also need to enjoy thriving in a fast-paced environment.
DCA offers a diverse array of Operational and Administrative positions such as First and Third-party Collections, both inbound and outbound Sales and Customer Care Programs, Client Care Representatives, Internal Auditors, and Compliance Analysts.
We are looking for management-oriented people who wish to take their skills to the next level. We have openings for individuals who are either looking to get into early management or senior managers that wish to take that next step. Our management courses extend to all positions within the contact centre industry.
If you're looking to take your career to the next level, be part of an amazing team, and contribute to a culture where hard work and dedication are rewarded.
Collection Agents (French or English) Toronto, Montreal, Kelowna, Canada
Bilingual Collection Agents (French & English) Toronto, Montreal, Kelowna, Canada
Bilingual Sales Agents (English & Spanish) Toronto, Canada
Administration (English or French) Customer Service, Accounting, Human Resources, IT, Quality Control Toronto, Montreal, Kelowna, Canada
Bilingual Administration (English & French) Customer Service, Accounting, Human Resources, IT, Quality Control Toronto, Montreal, Kelowna, Canada
Development Programs – Management Training (English or French) All contact center positions Toronto, Montreal, Kelowna, Canada
Bilingual Development programs-management training (English & French) All contact center positions Toronto, Montreal, Kelowna, Canada
Project Manager (Corporate) Toronto Canada
Business Development Representative (Sales) Toronto, Laval, Kelowna Canada
Business Analyst (Information Technology) Toronto Canada
Technical Support (Information Technology) Toronto, Laval, Kelowna Canada
Telecommunications Manager (Operations) Toronto Canada
Telecommunications and Support (Operations) Toronto Canada
Operations Manager – Contact Centre (Operations) Toronto, Laval, Kelowna Canada
Bilingual Operations Manager – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada
Bilingual Operations Manager – Contact Centre (English & Spanish) (Operations) Toronto Canada
Operations Supervisor – Contact Centre (Operations) Toronto, Laval, Kelowna Canada
Bilingual Operations Supervisor – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada
Bilingual Operations Supervisor – Contact Centre (English & Spanish) (Operations) Toronto Canada
Team Leader – Contact Centre (Operations) Toronto, Laval, Kelowna Canada
Bilingual Team Leader – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada
Bilingual Team Leader – Contact Centre (English & Spanish) (Operations) Toronto Canada
Trainer/Coach – Contact Centre (Operations) Toronto, Laval, Kelowna Canada
Trainer/Coach – Contact Centre (English & French) (Operations) Toronto, Laval, Kelowna Canada
Trainer/Coach – Contact Centre (English & Spanish) (Operations) Toronto Canada
Training and Development Manager (Human Resources) Toronto Canada
Recruiter (Human Resources) Toronto Canada
Compliance Analyst (Compliance) Toronto Canada
Bilingual Compliance Analyst (English & French) (Compliance) Toronto, Laval, Kelowna Canada
Internal Auditor (Compliance) Toronto, Laval, Kelowna Canada
Bilingual Internal Auditor (English & French) (Compliance) Toronto, Laval, Kelowna Canada
Client Services Representatives (Client Services) Toronto Canada
Bilingual Client Services Representatives (English & French) (Client Services) Toronto Canada
Payroll Administrator (Accounting) Toronto Canada
Payroll Coordinator (Accounting) Toronto Canada
Posting Clerk (Accounting) Toronto Canada
Accounting Clerk (Accounting) Toronto Canada
Collection Agents (French or English) Toronto, Montreal, Kelowna, Canada
Bilingual Collection Agents (French & English) Toronto, Montreal, Kelowna, Canada
Bilingual Sales Agents (English & Spanish) Toronto, Canada
Administration (English or French) (Customer Service, Client Services, Accounting, Human Resources, IT, Quality Control) Toronto, Montreal, Kelowna, Canada
Bilingual Administration (English & French) (Customer Service, Client Services, Accounting, Human Resources, IT, Quality Control) Toronto, Montreal, Kelowna, Canada
Development programs – management training (English or French) (All contact center positions) Toronto, Montreal, Kelowna, Canada
Bilingual Development programs-management training (English & French) (All contact center positions) Toronto, Montreal, Kelowna, Canada
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